Refund policy
I take care personally of packing each product, and I want your experience to feel as magical and seamless as possible.
If something isn’t right, I’ll take care of it promptly and fairly, offering a replacement or refund depending on the situation.
Please inspect your order upon delivery. If something arrives damaged, defective, or not as expected, please contact me within 10 days of receiving your parcel and include a clear photo along with a short description of the issue.
Contact me at: info@auroraglow.ch